Terms and Conditions

The Dental Compare Limited – Website Terms and Conditions


What's in these terms?

These terms tell you the rules for using our website www.dentalcompareuk.com (our site).

Who we are and how to contact us

www.dentalcompareuk.com is a site operated by The Dental Compare Limited ("We"). We are a limited company registered in England and Wales under company number 11863690 and have our registered office at Suite 2, First Floor Ellerslie House, Queens Road, Huddersfield, United Kingdom, HD2 2AG.

We are also an appointed representative of Financial Compliance Limited which is authorised and regulated by The Financial Services Authority FRN 772721.

We do not give advice on or recommend any particular insurance product or service or whether it is suitable for your personal circumstances. The information provided is to help you to make your own choice about how to proceed.

To contact us, please email contact@dentalcompareuk.com.

What we do

We are a website and host advertiser which compares the price and offerings of financial products and other services for dentists and dental practices.

Our service enables you to compare various prices for products and services, as well as obtain product information from the providers to the dental sector who are on our panel. This will enable you make an informed decision before seeking further information from and signing up with your chosen provider.

We do not provide financial or other advice in relation to the products or services of our selected providers, nor do we provide a recommendation or endorsement of any kind.

In relation to our providers, we offer impartial and independent comparison.

We are also an intermediary and receive a percentage of the commission if you decide to buy an insurance product through us and will receive a commission if you buy any other product or service through us.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

In these terms:

"provider" means the manufacturer, supplier, distributor or provider of any service or product featured on this website.

"quote" means a price provided by a provider on the basis of the information you have provided. By providing you with a quote through our site, we are not guaranteeing the availability of the product, the service or the price set out and you will need to deal with the provider direct to make a purchase.

There are other terms that may apply to you

These terms refer to the following additional terms, which also apply to your use of our site:

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. Any amended terms will apply to your use of this website from the date they are posted and if you do not agree with the amended terms, you must stop using this website at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens.

Our site is only for users in the UK

Our site is directed to dentists and dental practices in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you wish to use our services, you will be invited to create an account. Your username, password and any other piece of information you create or are provided with as part of our account setup procedure must be treated as confidential. You must not disclose your account information to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

If you know or suspect that anyone other than you knows your user identification or password, you must promptly notify us at contact@dentalcompareuk.com.

Our services and your obligations when using them

We provide a means for comparing, and obtaining quotes for, products and services for dentists and dental practices. There is no charge for this service.

We do not provide financial, investment or other advice in relation to the products or services featured on our website, nor do we provide a recommendation or endorsement of providers.

The information you give us is used by the provider to formulate their quote. Therefore, it is important that you double-check all information to ensure that it is complete and accurate. We use all reasonable endeavours to ensure that we accurately pass on the information you have provided to the provider for the purpose of supplying a price comparison or quote as appropriate.

It is your responsibility to ensure that all information you supply to us or enter onto this site is complete and accurate.

If you input incomplete or incorrect information whilst using this website and enter into a contract with a provider on the basis of that information, your contract with the provider may be void. In particular, where you enter into a contract with an insurance provider, your insurance policy may be void, not fully meet your insurance needs and/or not pay out on any claims.

In order to purchase any of the products or services featured on our website, you must enter into a contract with the provider. These terms you have agreed with us only relate to your use of our site.

Where you propose to enter into a contract with a provider, you must check their terms and conditions carefully to ensure that you are happy to agree to them.

Quotes and deposits

Our site provides indicative prices from providers for simple products and services. For more complex quotations, you will submit information to the provider via our website in order to obtain a quote. The quote will be provided to you via our website.

We do not control the price or conditions relating to quotes. These are set by the providers. Providers' prices, rates and offer times are updated and amended on a regular basis and therefore price comparisons and quotes are subject to change.

Deposits: For some services you will have the option to make a booking via our website by filling in a form. The Provider will then contact you to arrange a date to carry out the services. For these services you will be required to pay a deposit to us at the time of booking in order to secure the price quoted. If you cancel the service you have booked with more than 48 hours’ notice, the deposit will be refunded to you. If you cancel the service with less than 48 hours’ notice the deposit will not be refunded to you. The service will be provided to you subject to the Provider’s own terms and conditions.We rely on third parties and general performance of the internet in order to provide you with information regarding the products and services. At certain times some or all online information or quotes may not be available to you due to problems with third parties or the internet.

Our responsibility and liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage

We will use all reasonable endeavours to provide you with a quality service and virus- free website. However, we are not responsible for computer viruses or other computer related problems you suffer as a result of using this website, which are beyond our reasonable control. We recommend that you use your own appropriate virus checking software.

Providers are responsible for failings or errors on their own websites.

We do not accept any liability in the event of the withdrawal of a product or service or the rejection of your application by any providers for any reason whatsoever.

We are not responsible for the products or services supplied to you by providers or for any aspect of the relationship between you and providers. We are not responsible for any loss or damage suffered as a result of a dispute between you and any third party relating to our services.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. In these circumstances we may bring legal proceedings against you and disclose such information to appropriate legal and/or regulatory bodies.

Information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, including providers, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

When you use the links to gain access to third party websites you will be subject to the terms of use applying to those sites.

Service standards

We aim to provide a high level service to all our customers but occasionally things can go wrong. When this happens we will do everything we can to put things right and assist you.

What to do if you have a complaint?

If you have a complaint about our service, please email us at contact@dentalcompareuk.com and we will attempt to resolve your complaint promptly. If we are unable to resolve your complaint, we will try and agree the next steps with you.

Please include your name and address, a contact telephone number, your quote number (where appropriate) and details of why you are unhappy. This will help us to respond to you as quickly as possible. If we do not have enough information to investigate your complaint we will try and contact you to ask for further details.

If your complaint is regarding a product or service that you have purchased from a provider featured on this website, then you should complain directly to the provider responsible for supplying the product or service about which you wish to complain.

7We cannot answer complaints on behalf of a provider or accept responsibility for any such complaints. We recommend that you visit the website of the provider and follow their complaints procedure if you wish to make a complaint against them.

For our full complaints policy please see the complaints section of our website here

How we may use your personal information

We will only use your personal information as set out in our privacy policy.

We will comply with all applicable data protection legislation from time to time in force in respect of the personal data we collect from you.

If you decide to make further queries about a product or service through this site, the information you have provided will be passed to providers to allow them to deal with your request and you hereby consent to our making such information available to the providers. Those providers will be subject to their own terms and conditions and the terms of their privacy policy may differ from ours.

You retain all of your ownership rights in your content, but you are required to grant us and the relevant providers a limited licence to use, store and copy that content and to distribute and make it available to third parties.

You are solely responsible for securing and backing up your content.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.


These terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.